Privacy Policy

1. Information We Collect

Account Information: Name, email address, phone number (E.164), business name, service area, and profile details you provide.

Usage Data: Pages visited, features used, device information, IP address, and browser type.

Location Data: Approximate location for matching loads to nearby operators (only when you grant permission).

Communications: Messages exchanged through the Platform's dispatch system.

2. How We Use Your Information

We use your information to: (a) match loads with available operators; (b) display your profile in the directory; (c) send notifications about relevant loads; (d) process payments; (e) improve the Platform; (f) ensure compliance with safety regulations.

3. Information Sharing

We share information with: (a) other Platform users as necessary for load matching; (b) payment processors for transactions; (c) law enforcement when required by law. We do not sell your personal information.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, row-level security on database tables, and regular security audits.

5. Your Rights

You may: (a) access your personal data; (b) correct inaccurate information; (c) delete your account and associated data; (d) export your data; (e) opt out of marketing communications. Contact us at privacy@haulcommand.com.

6. Cookies

We use essential cookies for authentication and language preferences (hc_locale). We do not use third-party tracking cookies.

7. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect information from minors.

8. International Users

The Platform operates in the United States and Canada. By using the Platform from other countries, you consent to data transfer to the US.

9. Contact

For privacy inquiries: privacy@haulcommand.com